Are you Awesome at Customer Service?
✅ Work from home.
✅ Full-time customer care phone team position.
✅ On-the-job training.
✅ Competitive hourly wage.
✅ Family-oriented health supplement business.
✅ USA, Canada, Mexico, Central America, Western South America, or Caribbean time zones preferred.
- Do your friends and family describe you as a “people person”?
- Do you love helping resolve problems and challenges?
- Are you a natural health enthusiast who can build a connection quickly and provide friendly advice that introduces new products and services?
If you answered yes to all three of the above questions, keep reading…
We’re a small family-oriented company, and we pride ourselves on providing exceptional service in the natural health field. We advocate for those that want healthy and fantastic relationships.
We’re growing fast, and we need a few highly qualified Customer Service Specialists to join our team full time. This would be the perfect opportunity for someone looking for something safe, stable and where you can work from home. Retired and looking for your second career? If you love to talk on the phone, you’re supremely patient, and enjoying providing solutions to people, let’s interview you!
This work-at-home position gives you the freedom to eliminate the daily commute and work from your personal happy place. We ask that you provide a private home office space where you can work quietly without distractions while providing a professional atmosphere conducive to getting tasks done.
If you wish you could find a fantastic job you loved, where you never have to interview anywhere again… a place where you feel part of the family… a job where you are appreciated… a job you can do for the next decade or longer… Let’s talk!
We are seeking a few incredibly stable, reliable, heart-centered people who love to talk on the phone and take care of people.
For this position, you’ll need to be well-spoken, easy to hear, slow-talking, with good English. As you engage customers on the phone in a professional and courteous manner, you will with training, also be ready to walk a customer through a sale if we have a good product that matches their needs. This is not a high-pressure sales role, this is a consultative support relationship you will be building with our customers. We want you to be able to spend as much time with a customer as needed. You are our first line of love and support. There is no need to hurry or to push anyone.
You will be taking orders from customers and doctor’s office managers; handling refunds (and trying to save sales); and confirming orders before we ship them.
You will both be answering calls and making outbound calls for our health supplements.
Specifically, the Skills You Need to Have Include:
- Excellent verbal communication skills, in person, online, and on the phone.
- A quiet, professional room from which you can conduct your calls.
- Comfortable with software that monitors workflow and takes screenshots.
- Confident with computer navigation, technical operation of your computer, and possessing a fast, reliable internet connection.
- Ability to take charge and to work independently without constant supervision.
- Have an unbeatable work ethic and willingness to go the extra mile.
- Team player attitude with an interest in helping all members of the team succeed.
You’re still here?
Great, then let’s talk more about why you should want this position.
Our company was founded 15 years ago by a husband and wife who have been married for nearly 30 years. They are well-loved because of their deep dedication to our employees and customers. They believe a happy relationship starts with a foundation of good health. We think your job should be one of the best parts of your day. Our goal is to provide the best life balance during the many years that you are a vital part of our company family. We would like this to be the last and best job you’ve ever had.
You’re going to start as an Independent Contractor with a competitive hourly wage (depending on experience). In time, and with training, we may add a bonus structure for reaching sales milestones in the future. We have agents that have worked with us for ten years because we provide a flexible schedule and a quality of corporate culture that takes care of everyone with a kind heart.
You’ll fill out this simple form, and we will be in touch. Thanks.
*Principals only. Recruiters, please don’t contact this job poster. Do NOT contact us with unsolicited services or offers.
Here’s what our employees say about their career at our company:
“I’ve been working for 8 months and I’m so blessed to be working at PLM because I’ve been given the flexibility to work on my own terms and work from the comfort of home. Plus, Tim and Susan are a wonderful couple who supported me during my dad’s surgery.” —B (Editor)
“I want to work with our company because working here for almost 4yrs feels like home. We are like a family where we listen and care for each other.”
“Ang pagtratrabaho dito sa kompanya sa halos 4 na taon ay parang nasa isang tahanan. Kami’y isang pamilya kung saan kami ay nakikinig at nangangalaga sa isa’t isa.” — M. (Customer Care Team)
“Our company is a great place for creative minds to apply their skills and knowledge and let their talent prosper in positive working environment. I am very happy to be a part of an organization that helps me grow and enhance my skills.” — A. (Systems Administrator)
“Our company offers a gamut of opportunities in which to grow professionally and broaden your skill sets. With S and T at the head, it is more than just a job, it’s a family.” ♥ — S (Affiliate Manager)
“I have been with the company since 2009 and it’s been 8 great years and still going strong! They respect each and every member of the team and they never forget to appreciate the work rendered by the individual team member. Oh and importantly they are very good paymasters! 🙂 — P. (Lead Developer)
“Joining the company has been one of the best decisions of my life. It brought stability and financial security. It continues to give me challenging and exciting opportunities to grow and broaden my knowledge. The company gave me the unique opportunity to work with diverse people, both locally and globally and know that our work continues to help our customers. Fantastic!”
“Ang pagpasok ko sa kompanya ang isa sa pinaka-magandang desisyon na ginawa ko sa buhay ko. Naging daan ito para mabigyan ko ng patuloy na kita at financial security ang aking pamilya. Sa kompanya patuloy ang pagunlad ng aking abilidad at palaging may mga challenge para tuluyan madagdagan ang iyong kaalaman, ito rin ang naging daan upang makatrabaho ko ang ibat ibang klaseng tao sa loob at labas ng bansa – at alam namin na ang aming trabaho ay patuloy na nakakatulong sa amin mga customers. Sa lahat, malaki ang pasasalamat ko sa pamunuan ng kompanya. — E. (Philippine Team Manager)
“Gustong-gusto ko na ang lahat ay nagmamalasakit at ikaw ay may kakayahang umangkop kapag kinakailangan ( I love that everyone cares and that you have flexibility when needed)
Ang aking mga amo at ka trabaho ay mabait, matalino at mapag-alaga. (My co-workers and bosses are social, knowledgeable and caring.)” — A. (Social Media Specialist, Customer Care Team)
“The company is an equal opportunity employer that holds no limit to age, sex or nationality! I have a learned so much in my stay here and have improved a lot. My employers are very very nice people and are very fun to work with together with the rest of my co workers! Thank you!
Ang kompanya ay isang kumpanyang patas, hindi tumitingin sa edad, kasarian o kung na saang bansa ka man. Napakarami kong natutunan sa tatlong taon ko ng namamasukan sa kumpanyang ito. Higit sa lahat, napakabait ng aming amo si at ang mga kasama ko sa trabaho ay masasayang kasama. Salamat!” — D. (Customer Care Manager)
“This company opened to me a new opportunity in life. I no longer need to commute. We are like a family working together. I appreciated very much my bosses and the work we do together.”
Ang kompanya ang nagbukas sa kin ng mga bagong opportunidad sa buhay. Nakakapagtrabaho ako ng hindi na kelangan bumyahe. Ang masaya pa sa pagtatrabaho dito ay yung makakilala ka ng mababait ng mga kasama, parang pamilya talaga. Appreciated talaga ng mga boss at katrabaho mo ang ginagawa mo, na tingin ko isa sa pinaka-importante.” — A. (Marketing Analytics Specialist)
“Ours is a good company that not only looks after the ‘bottom-line,’ but also its people.
The company invests in its employees’ professional development. Good training is available to everyone. Not only it’s a family-oriented business, but it’s a stable job and there’s always new, exciting projects. All of the people here are very nice from the CEO, COO and the Managers. They all treat us as their family and not just an employee. In more than 3 years that I’ve worked here, it never gets boring. Our team is unique and positioned for continued success!”
“I’ve worked with different companies, office-based at homebased pero dito ko lang na feel na secured ako sa trabaho ko kc long term talaga cya at stable ang company. Lahat mababait from the CEO, COO and Managers. Hindi mo ma feel na iba ka sa kanila, they all treat us as their family at they will make you comfortable talaga at marami kang matututunan dito. Tutulungan ka nila to grow at maging responsable talaga when it comes sa trabaho mo. Sa 3 years ko na pagttrabho dito marami akong natutunan at nag grow talaga ako, nadagdagan yung skills ko and hindi ako na bored. Lahat ng efforts mo makikita nila at sobrang appreciative sila at yun yung masarap sa feeling na na aappreciate nila lahat.” — A. (Amazon Book Specialist, Customer Care Team Member)